Intercom MCP
the six Ws · specification
Intercom, the customer messaging platform, publishes and maintains this official server.
An MCP server that gives an AI assistant a universal search tool over Intercom conversations and contacts along with related support data.
Intercom hosts a remote MCP server following the authenticated remote MCP specification; currently limited to US-hosted workspaces.
Released by Intercom in 2025 as part of its Fin AI and agent tooling roadmap.
Lets an agent look up customer history and prior conversations while assisting with support tasks.
Requires an MCP client and an authenticated Intercom workspace connection via OAuth with access to conversations and contacts.
Official Intercom repository and endpoint, documented terms apply, primarily read access via search tools, hosted remotely by Intercom rather than run locally.
alternatives